Responsible Gaming at fg61
Gaming is entertainment — not a way to earn income. fg61 provides every player in Bangladesh with the tools, guidance, and support needed to keep it that way.
Our Commitment to Safe Play
fg61 is committed to providing a safe, fair, and enjoyable online gaming environment for all players in Bangladesh. We believe that gambling should remain a leisure activity enjoyed responsibly within each player's personal financial means. Our responsible gaming framework is built into the platform from the ground up — not added as an afterthought — because we recognise that a sustainable gaming community depends on the well-being of every individual player.
We take active steps to prevent underage gambling, help players recognise early signs of problem gambling, and give every registered fg61 account holder straightforward access to tools that let them manage — or completely stop — their gambling activity at any time. If you ever feel that your relationship with gambling is changing, fg61 is here to support you.
21+ Age Restriction — Strictly Enforced
fg61 enforces a strict minimum age of 21 years for all players. Every new account registration triggers an age verification step, and accounts identified as belonging to individuals under 21 are immediately suspended and permanently closed. Any deposits made by underage players are refunded and their account data is deleted in full compliance with our Privacy Policy.
If you suspect that a minor has accessed fg61, please report it immediately to [email protected]. We investigate all such reports as a top priority and will take all steps necessary to remove the minor from the platform. Parents and guardians are encouraged to use parental control software to prevent children from accessing online gaming websites.
Responsible Gaming Tools Available to You
Every fg61 player has access to the following responsible gaming tools directly through their account or by contacting our support team at [email protected]. These tools are available at no charge and can be activated at any time.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your fg61 account. Once a limit is active, fg61 will not process any deposit that exceeds it during the chosen period. Limit reductions take effect immediately; increases require a 24-hour cooling-off period to protect you from impulsive decisions.
Session Time Limits
Define a maximum session duration for your gaming activity. When your set time is reached, fg61 will display a reminder notification and can automatically log you out. Regular session breaks help you maintain perspective and avoid extended play that goes unnoticed.
Self-Exclusion
Request a temporary or permanent self-exclusion from fg61 at any time. Short-term exclusions cover periods of 1 week, 1 month, 3 months, or 6 months. Permanent self-exclusion closes your account indefinitely. During an active exclusion period, fg61 will not send you any promotional communications and will block access to your account.
Cool-Off / Time-Out
Take a short break from gambling without permanently closing your account. Cool-off periods of 24 hours, 48 hours, or 7 days are available. During a cool-off, you cannot log in or place bets. This feature is designed for moments when you recognise you need a pause but do not want a full self-exclusion.
Account Activity History
View a full history of your deposits, withdrawals, bets, and session durations at any time from your account dashboard. Transparency about your own spending and play patterns is one of the most effective responsible gaming tools available.
Recognising Problem Gambling
Problem gambling can develop gradually, and many players do not recognise the signs until significant harm has occurred. The following self-check questions are a guide — if you answer "yes" to two or more of them, we strongly encourage you to contact fg61 support or take a break using our self-exclusion tools.
Ask yourself honestly:
If you answered yes to two or more of the above, please reach out to fg61 support at [email protected] right away. You can also activate a self-exclusion or cool-off period immediately from your account settings. You are not alone — help is available.
Tips for Playing Safely at fg61
Whether you are placing a bet on the BPL, spinning slots, or enjoying a live casino table, the following habits will help you stay in control and keep gaming enjoyable.
- Set a strict budget before you start and treat it as an entertainment expense — not a potential profit. Only gamble what you can afford to lose entirely.
- Never gamble while feeling stressed, depressed, anxious, or under the influence of alcohol or other substances. Impaired decision-making leads to higher risk behaviour.
- Take regular breaks. Even short pauses between sessions reset your focus and reduce the risk of extended, unplanned play sessions.
- Do not chase losses. Losing is a normal part of gambling. Increasing your bets or playing longer to recover a loss rarely works and usually makes the situation worse.
- Balance gambling with other leisure activities. Maintain your social connections, hobbies, and physical activity so that gaming remains one part of a balanced lifestyle.
- Keep gambling and finances separate. Avoid using money set aside for rent, bills, food, or family needs for gambling. Create a separate entertainment budget using discretionary income only.
Protecting Minors from Gambling
fg61 has a zero-tolerance policy for underage gambling. Players must be 21 years of age or older to register and use the fg61 platform. Age verification is mandatory during account registration.
If you share a device with younger family members — a common situation in Dhaka, Chittagong, Sylhet, and across Bangladesh — we strongly recommend using a device lock or passcode on your phone and logging out of fg61 after every session. Do not save your fg61 login credentials in a shared browser or allow auto-fill on a device accessible to minors.
Recommended parental control software for Android and iOS devices includes Google Family Link, Apple Screen Time, and Kaspersky Safe Kids. These tools allow parents and guardians to block access to gambling-related websites and apps entirely.
How to Request Responsible Gaming Support
Requesting a responsible gaming tool or a break from gambling at fg61 is simple and confidential. Your request will be processed promptly by our support team and will not affect your account history or any pending withdrawals.
- Log in to your fg61 account and navigate to Account Settings to access deposit limit, session limit, and cool-off controls directly.
- For self-exclusion or account closure requests, contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". Include your registered account name and phone number.
- For urgent support — if you feel you cannot stop gambling right now — contact us immediately at [email protected] and mark your message "URGENT". We will activate a cool-off on your account without delay.
Contact fg61 Responsible Gaming Support
Our support team is available to help you activate any responsible gaming tool, answer questions, or process a self-exclusion. Reach us at:
[email protected]fg61's Responsible Gaming Commitments
Verified Age Gating
Every fg61 account undergoes mandatory age verification. No player under 21 years of age may access the platform. Our KYC process uses government-issued ID checks to verify age at registration.
Player-Controlled Limits
Deposit caps, session timers, and cool-off periods are controlled by you — the player. fg61 provides the tools; you decide how and when to use them. No approval process is required to lower your own limits.
Confidential Support Always Available
Whether you need a 24-hour break or a permanent account closure, fg61's support team handles all responsible gaming requests with full confidentiality and without judgement. Reaching out is always the right move.
Play Responsibly — Enjoy Every Session
fg61 is built for entertainment. Explore our casino games, cricket betting, and slots — knowing that the tools to stay in control are always within reach. 21+ only.